Registered Psychotherapists
Registered Psychotherapists (RPs) are registered with the College of Registered Psychotherapists of Ontario (CRPO). They use psychotherapeutic approaches to support mental health and well-being.
A little clarity before you begin
Frequently asked
questions
Starting therapy can bring up questions. Here are a few things to know about reaching out, finding a rhythm, and choosing the support that feels right for you.
48 hoursA prompt response after you reach out
15–20 minA free phone consultation to explore fit
Your goalsA collaborative plan for your support
01 / GETTING STARTED
The first step
You can ask questions before deciding whether to begin.
What can I expect after reaching out?
First, a prompt response within 48 hours. A team member will usually arrange a free 15–20 minute phone consultation to hear what you’re looking for, answer your questions, and share a little about their approach.
If it feels like a good fit, you and your therapist may schedule your first session. In that meeting, your therapist will typically learn more about your history, explore your goals, and begin collaborating with you on a plan for support.
What if I can’t afford therapy?
If cost is a concern, we encourage you to reach out anyway. Some insurance plans and employee assistance programs (EAPs) cover therapy with Registered Social Workers or Registered Psychotherapists. Coverage depends on your plan and the provider’s credentials, so check the details with your insurer or EAP before booking.
If you don’t have coverage, we may be able to offer a sliding-scale rate or help you find free or low-cost mental health resources in your community or online.
02 / THE THERAPY PROCESS
Finding your rhythm
The length, pace, and focus of therapy depend on your needs and goals.
How long will therapy take?
There isn’t one timeline that fits everyone. The length of therapy depends on the concerns you’re working through, your needs, the type of treatment, and the goals you and your therapist set together.
Some people seek focused, shorter-term support; others benefit from longer-term work. You and your therapist can revisit your goals and progress along the way.
How often do I need to go?
Your therapist will work with you to find a rhythm that makes sense for your life and goals.
- Weekly sessions can help build momentum, trust, and continuity.
- Every-other-week sessions may also be a fit, with time to reflect and practise between appointments.
- Monthly sessions may be useful for check-ins, booster sessions, or focused problem-solving.
The right frequency depends on your needs and the kind of therapy you’re doing.
Will therapy work for me?
Your therapist draws on theory, evidence-based practice, and clinical experience to guide the work. Even so, the results of therapy are never guaranteed.
You’re the best judge of whether the work is helping you move toward the results you want. Talking with your therapist about what is and isn’t helping is an important part of the process.
03 / PROFESSIONAL ROLES
Who does what?
It’s common to feel unsure about the different titles in mental health care. Here’s a brief guide for Ontario.
Registered Social Workers
Registered Social Workers (RSWs) may offer talk- and behaviour-based therapy. Their training often considers how your environment, culture, relationships, and community systems affect your mental health.
Clinical psychologists
In Ontario, clinical psychologists usually hold a doctoral degree (PhD or PsyD) and are trained to assess, diagnose, and treat mental health concerns, including through talk-based and behavioural therapies.
Psychiatrists
Psychiatrists are medical doctors who can diagnose mental health conditions and prescribe medication. Their work often focuses on assessment and medication management.
Counsellors
Counsellors support people through a wide range of life challenges. “Counsellor” is not a protected title in Ontario, so qualifications can vary. It’s always reasonable to ask about someone’s education, experience, and credentials.
Several regulated professions may provide psychotherapy. What matters is finding someone you feel comfortable with, whose skills match the support you’re looking for.
Still have a question?
You don’t need to have everything figured out. Get in touch to ask a question or arrange a free consultation.
Start with a conversation